Maintenance/Troubleshooting
AMAZON CODE NOT FOUND
We are working with Amazon to solve this issue, as it seems they are sticking their labels just above our code... You can go ahead and register it using the code 9999-55. If you have trouble registering it on a mobile device, please, try to use a ...
I feel no resistance at all on the exhale/inhale....is it working?
The Breather requires a certain amount of pressure to engage the silicone diaphragm. So, if you hear it engaged you have provided the pressure required to perform at that setting. If you are not feeling resistance at all, the diaphragm has not ...
Is it safe to share the Breather?
No, it is very important to use one Breather per person. If it is being used in a nursing facility or some other medical institute, label the Breather with a permanent marker to ensure individual use.
What about issues of having the Breather stick?/Whistle sounds/defective device?
Most issues of “sticky” diaphragms on the Breather or whistle sounds derive from inadequate or insufficient cleaning of the device. Please visit our website for manufacturer’s recommended cleaning: ...
Doesn’t work after a few months of buying it. I followed the directions on cleaning it and it still doesn’t work.
We are so sorry to hear this! Is it an exhale dial issue? Secret tip: running water from the faucet through the Breather (so, into the Breather mouthpiece so it comes out the diaphragm) can help ‘unstick’ the exhale diaphragm. Do this, and turn the ...
When shall I turn the dials?
How to clean?
The Breather should be regularly cleaned with mild, warm soapy water to prevent build-up of saliva during training. Rinse your Breather well; shake off excess water and air dry on a clean paper towel. If it is completely dry, it can be stored in a ...
My Breather is broken, there is no resistance as I increase the dials
The Breather requires a certain amount of pressure to engage the silicone diaphragm. So, if you hear it engage you have provided the pressure required to perform at that setting. If you are not feeling resistance at all, the diaphragm has not engaged ...
Can I buy replacement mouthpieces?
We do sell the mouthpiece as a separate item. Please contact us at sales@pnmedical.com or call 877-414-4449.
Is the exhale dial broken?
No, the exhale dial is designed to look that way.
What about issues of having the Breather stick?/Whistle sounds/defective device?
Most issues of “sticky” diaphragms on the Breather or whistle sounds derive from inadequate or insufficient cleaning of the device. Please visit our website for the manufacturer’s recommended cleaning: ...